Grievance Redressal Cell has been constituted to look into the matters related to the grievances of the students of the college. Redressal is undertaken at an individual as well as the class level, and in cases of grievances of common interest. The Cell facilitates the maintenance of a conducive and unprejudiced educational environment. It is ensured that the complaints of students are redressed as soon as they are received. All complaints are scrutinized by the authorities and the Grievance Redressal Cell and the resolutions therefor are recorded.
Composition of Grievance Redressal and Student Welfare Committee:
Dr. V Neeraja
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Principal |
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Dr. K Sudharani, Dept. of Commerce |
Member |
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Dr. Y SUmithra, Dept. of English |
Member |
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Smt P S Satyavani, Dept. of Commerce |
Member |
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Dr A Vijayalakshmi, Psychologist |
Member |
Additionally, the following student volunteers help in the functioning of the committee:
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Ms. B Sireesha |
III B.Com |
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Ms. Ch. Abhinaya |
III B.Com |
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Ms. P Susanna |
III BSc |
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Ms. N Harika |
III BSc |
Objectives
The Committee is committed to the development of a responsive and accountable attitude among all the students in order to maintain a harmonious educational atmosphere in the institute. It has been constituted for the redressal of the problems reported by the students of the college with the following objectives:
Procedure and Functioning of the Committee
Complaints/Grievances
In this session, no specific or direct complaints were received by the committee. However, on the basis of the data received from the students’ feedback google form, it was gathered that there was need for improvement in hygienic conditions in the washroom, better water facilities and overall sanitization of the college for the student welfare. In this context, the following steps were taken:
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As the colleges became operational in blended mode (online and offline) after pandemic, the SOPs and directions and guidelines from the Chandigarh Administration regarding sanitization, social distancing and personal hygiene etc were implemented for the welfare of students and relieve the stress created out of the fear of Covid-19.
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To improve the pressure of water in the taps, booster pumps were installed.
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To ensure the availability of clean drinking water, the caretaker of the college was directed to arrange for the regular servicing of water purifier systems of water coolers.
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The Cleanliness Committee of the college was instructed to take regular rounds in order to ensure the cleanliness of the campus.
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For the issues concerning maintenance and cleanliness, the sanitation staff was directed to ensure proper cleanliness and hygiene of the college, specifically the washrooms.
Commitee & Activities report
1. Grievances and Redressal Cell – 2023-24 Report View
2. Grievances and Redressal Cell -2024-25 Report View